returns and replacements

At Jammy B*st*rd we take great care to ensure your jams are packed securely and arrive in perfect condition.

Returns

Due to the perishable nature of our products, we do not accept returns or exchanges on any food items.

Damaged Orders

If your order arrives damaged or broken, we're happy to help.

Please contact us within 48 hours of delivery and include:

  • Your order number

  • A description of the damage

  • Clear photos of the damaged item(s) and the packaging

Once we've reviewed your claim, we will send a replacement for any product that was damaged during transit at no additional cost.

Incorrect Orders

If you've received the wrong item, please contact us within 48 hours of delivery, and we'll arrange to send the correct product.

Contact Us

For any questions or to report a damaged order, please contact us at:

Email: info@jammybstrd.co.uk
Website: www.jammybstrd.co.uk

Thank you for supporting our small business—we appreciate your understanding and will always do our best to ensure you're happy with your order.